If I have the Album Maker do I have to download the Photo Creator or will it automatically update.

2018-06-18T08:17:24+00:00June 18th, 2018|

You will have to download the Photo Creator – the Album Maker and the Photo Creator are completely different software and are in no way connected to the other. Our Album Maker has been discontinued and we no longer support it. We are unable to process and print any books created using this software.

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Please advise how I can email my book to you for printing?

2018-06-18T08:16:58+00:00June 18th, 2018|

This is for ONLINE PAYMENT orders only: If you have placed an order online and had trouble uploading your files you can send the files to us via WeTransfer or Dropbox. You can send the mail to photobook@jetline.co.za. Please send your order number as well so we can easily and quickly tie up your artwork [...]

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I’ve created my photobook and it’s ready to go but I’ve now realised I made it the wrong size. Is there any way to automatically convert it?

2018-06-18T08:16:27+00:00June 18th, 2018|

We are able to scale a photobook for you; however, we can only scale down and in the same orientation. For example, we can change an A3 landscape photobook to and A4 landscape photobook. We cannot change an A4 Portrait photobook to a 20 x 20 square photobook.

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For the Combo options (A4 Landscape and 2 A5 Duplicate) – duplicate means they are all the same?

2018-06-18T08:15:59+00:00June 18th, 2018|

Yes, that means that all 3 books will be exactly the same. You only have to create the book once, when you place the order, our production team will scale down the artwork on their side.

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What is the final dimensions of the photobook cover?

2018-06-18T08:15:27+00:00June 18th, 2018|

The final size of the cover will depend on the size of the book you are looking to have printed. Below is a basic guide as to how to work out the final cover size. This is for an A4 portrait book:  

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The cover – The software shows two pages, are they front and back cover? Which of the two pages which is front and which is back page?

2018-06-18T08:14:14+00:00June 18th, 2018|

What you are seeing on the software is a cover spread. The left-hand side is the back-cover page and the right-hand side is the front-cover.

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How do you crop an image from the top down and from the left side to the right?

2018-06-18T08:13:38+00:00June 18th, 2018|

You can crop an image by double clicking on your picture box / photo. A screen will open that will allow you to crop and reposition your image in the picture box area. Note that you can only crop within the dimensions of the picture box your photo has been placed in. If you want [...]

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How do I choose the pictures I want to include in the photo book?

2018-06-18T08:13:00+00:00June 18th, 2018|

If you click on the icon show below you will be able to add the pictures to insert into your photobook. You will have the option to pull your images from your computer or from Facebook.  

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I am busy compiling a photobook using your programme. I would like to know how to add extra pages, as I require more than the allocated 24 pages.

2018-06-18T08:11:16+00:00June 18th, 2018|

Adding pages is simple. On the menu bar at the top of your screen, go to page and select the ‘Add’ option.

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